Make solid plans. You might laugh at this one as it seems pretty obvious. However, when we talk about building that home we always wanted, we’re dealing with lofty dreams. And when it comes to dreams, often we have trouble pinpointing the details. We say things like “oh I would love to have a deck that wraps around the house,” but in the next sentence maybe we’re considering brick patios.
Don’t be put off discussing what you are prepared to spend on a project. If you have spoken to specialist companies about costings prior to having quotes for your work then you will have a general idea what your project may cost. You can then discuss your ideas to see what is achievable. Grand ideas may end up being just that rather than a reality.
Finally, we were getting close to the USS DAVID R. RAY, the destroyer all of us were going to be stationed on. We were told to meet up on the helo deck builder, they had us put on some life vests, and we loaded up into the helicopter. That would be the first time I rode in a helicopter, and I think a first for the other guys as well. I also departed the USS DAVID R. RAY by helicopter, ironically.
Look for the “leaks” in your business – where are you losing your sales? On the initial call or “walk in”, at the sales presentation, the quote, or just a few small “leaks” at every step?
Make sure you and your staff are clear about the goal of each step – when someone calls are you trying to make a sale right there and then, or do you want them to agree to a sales appointment? Be absolutely clear on this for every step in your sales process.
When I checked in at 32nd Street Naval Station, San Diego, they told me, my ship was out to sea, and I would have to stay in the transit barracks. That is where all the people stay, that are in transit, from one duty station to another, or for legal reasons, like service separation, medical discharges, and other reasons.
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